Collecting your order from our Lingfield Pick Up Point

Where?
Collect your raw food, supplements, treats, toys and anything else we stock from Lingfield, Surrey. We have a collection point inside Long Acres Camping, which is on Newchapel Road (RH7 6LE).
When?

Our Lingfield collection point is open 16 hours a day, 7 days a week.

 We aim to have orders ready to collect from Lingfield in 24-48 hours. If you need your order sooner, you can usually collect from our Forest Row store in 1-2 hours. If you are in a rush, please call us on 01342 822 936 to see how we can help.

How?

Add items to your basket as usual.

Select the 'Pick Up' option during check out.

Make sure you've added your mobile number to your account as we will need to text you the code for the security gate.

Add a note to your order letting us know you'd like to collect from Lingfield and when and we will do the rest.

If the 'Pick Up' option doesn't appear, please try using a different payment method (e.g. card payment instead of Apple Pay/Paypal) and this should fix the issue for you.

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